Assessing Your Current Culture
Regular QI self-assessments provide a foundation for understanding current culture, identifying strengths and areas for improvement, and prioritizing strategies for the QI plan. Discussion generated by completing an assessment provides significant insights into organizational performance and alignment of organization-wide initiatives.
NACCHO offers two options for assessing an organization’s current culture of quality – the Organizational Culture of Quality Self-Assessment Tool Version 2.0 (QI SAT 2.0) and QI Roadmap to a Culture of Quality website. Both tools are based on the six foundational elements of a culture of quality. Agencies with limited experience or resources to devote to a formal assessment may choose to walk through the phases of the QI Roadmap website to conduct a high-level assessment prior to implementing a more formal and comprehensive assessment process.