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Resources: Competencies for Performance Improvement Professionals

Overview

Developed from the Core Competencies for Public Health Professionals, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for the performance improvement professional. These competencies are designed to support organizational development of the performance improvement professional, and may have use in developing job descriptions and performance objectives, conducting performance reviews and evaluations, creating workforce development and training plans, and in preparation for accreditation.
 
To assist with the implementation of these competencies, the Public Health Foundation (PHF) has collected a set of resources and tools for each competency that may be of support to the development of skills and knowledge for performance improvement professionals. Additional information may be found in the Public Health Improvement Resource Center, a database of resources collected to support public health efforts in performance improvement, including performance management, quality improvement, workforce development, and accreditation preparation.
 
View this archived webinar to learn more about the draft Competencies for Performance Improvement Professionals in Public Health, as well as resources to assist with implementation of these competencies.
 
Competencies for Performance Improvement Professionals in Public Health
  1. Coordinates development, implementation, and evaluation of a continuous quality improvement plan.

  2. Collaborates with colleagues for the development, implementation, and evaluation of a performance management system and quality improvement policies and programs.

  3. Leads development, implementation, the reporting process, and evaluation of an organization-wide performance management system.

  4. Implements strategies to evaluate the effectiveness and quality of policies, programs, and services.

  5. Uses evidence (e.g., best practice, literature, model practice) in developing, implementing, evaluating, and improving a performance management system and quality improvement policies and programs.

  6. Uses evaluation results and the performance management system to improve individual, program, and organizational performance.

  7. Uses valid and reliable quantitative and qualitative data in the improvement of organizational processes and performance (e.g., data driven decision making).

  8. Coordinates the use of teams for improvement of organizational processes and performance.

  9. Uses financial analysis methods (e.g., cost-effectiveness, cost-benefit, cost-utility analysis, and return on investment) for decision making and programmatic prioritization related to performance management and quality improvement.

  10. Uses information technology systems in accessing, collecting, analyzing, maintaining, and disseminating data and information.

  11. Ensures continuous improvement of individual, program, and organizational performance through professional development opportunities in performance management and quality improvement.

  12. Applies performance management and quality improvement practices across programs and the organization.

  13. Coordinates performance management and quality improvement work to align with organization and community plans, such as the strategic plan, community health improvement plan, communication plan, and all hazards emergency operations plan.

  14. Assures continuous improvement of the performance management system and quality improvement policies and programs.
 
Current State of the Competencies for Performance Improvement Professionals in Public Health
The Competencies for Performance Improvement Professionals in Public Health were developed in early 2015, and this version is in review by members of the public health community, to be finalized by June 30, 2016. If you have comments or feedback about these competencies, please contact Ron Bialek at rbialek@phf.org. If you have suggestions for or questions about the resources, contact Julie Sharp at jsharp@phf.org.
 
Resources: Competencies for Performance Improvement Professionals